
consumer complaint - Best Cleaners - Wichita, KS
Posted Mar 2, 2011 by anonymous | 133 views | 0 comments
Best Cleaners lost a pair of my suit pants. They returned my tan suit jacket with someone else's dark blue suit pants. When I complained to the clerk at their Andover, KS location, her first response was 'these things happen...sorry'. Unbelievable! I have spoken with Shawn Dixon their Regional Manager. She promised to follow-up and either find my garmet or make good on their error, but she never did. All I want is to be reimbursed for my lost garment and a refund for the claening charges for the garment they lost. So far, I have got nothing from them. I have already filed a complaint against them with the Better Business Bureau, but am not optimistic that Best Cleaners will be any more repsonsive to the BBB than then have been to me. Now I will likely have to sue them Their Regional Office has been completely unresponsive to my concerns. Based on other consumer complaints that I have seen posted on the Internet, I am not alone in this experience. If you have had an issue with Best Cleaners, the contact information for their Regional Office is attached below. I hope you have better luck than I've had. Wichita Regional Office 1520 S. Webb Rd Wichita, KS 67207 Tel: (316)683-2693 Fax: (316)683-2909
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