
onlyfirst name id
Posted Mar 2, 2011 by anonymous | 110 views | 0 comments
teleservices only identify themselves by first name.You annot get that person back on the phone if there is any problem. Example, when clerk given three options for them to provide -last name, id number or extension , any one would be acceptable. They refuse to cooperate. Same handling by supervisor,policy. Note; first time I heard that ever. If, policy, was never explained in several years.
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