FRAUD by VONAGE
Posted Mar 2, 2011 by anonymous | 179 views | 0 comments
'VONAGE' DELIBERATELY and WILLFULLY FRAUDULENT I cancelled an order in writing (I started having service problems before I even got started with them), instead of complying, 2 weeks later they sent me an E-Mail 'confirming my order'!!?? In spite of my replying in writing to not ship or process, they did so any way. Their UNOPENED Box is still waiting for them to pick up. VONAGE then activated an account in my name, FRAUDULENTLY, and began billing my credit card account, FRAUDULENTLY, for at least 6 months straight. even after I sent numerous E-Mails that they were not authorized!!!! I have complained to the Attorney General, FTC, and the BBB. If YOU had similar problems with this CROOKED COMPANY, write to: 1)New Jersey Office of the Attorney General Division of Consumer Affairs Diana F. Petrella, Supervising Manager - Case Management Tracking Unit 124 Halsey St., 7th Floor Newark, NJ 07102 2)United States Government Federal Communications Commission Consumer and Government Affairs Bureau Consumer Inquiries and Complaints Division 445 12th St. SW, CY-B523 Washington, DC 20554 3)Better Business Bureau 1700 Whitehorse Hamilton Square Rd., Suite D-5 Trenton, NJ 08690-3596 You may also write the following businesses: 1) Best Buy, Inc. Corporate Customer Care PO Box 949 Minneapolis, MN 55440 2) Best But, Inc. Corporate Headquarters PO Box 9312 Minneapolis, MN 55440-9312 3) Circuit City Stores, Inc. Attention: Consumer Affairs 9954 Mayland Dr. Richmond, VA 23233 4) Fry's Electronics 600 E. Brokaw Rd. San Jose, CA 95112 5) Wal-Mart Stores, Inc. Bentonville, AK 72716-8611 Also look in www.consumeraffairs.com, enter 'VONAGE' and search, for 'tons' of more complaints against this shoody company
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