communication for deaf and hearing impaired custom
Posted Mar 2, 2011 by anonymous | 129 views | 0 comments
AOL are in breach of the Disability Discrimination Act 1995 if deaf and hearing impaired people cannot access information such as MAC codes when using a chosen form of communication. Such services are set out in Part III, Sections 19-21 of this Act - so why are AOL flaunting this law by asking deaf and hearing impaired customers to use a convenional telephone to access such information - whewn it is clear they cannot do so in such a manner? Wake up AOL - and get your (legal) act together!
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