Carnival Cruise Line
Posted Mar 2, 2011 by anonymous | 131 views | 0 comments
Carnival Cruise Lines hails their art auctions as no risk since you can send anything back that you bought from them, at any time and receive your money back. Well that sounds nice on the surface but let me tell you it's a nightmare to try and get your money. What was suppose to be a 4-6 week process has turned into almost 9 weeks without any resolution. Their art dealer, which is a third party but owned by the Princess Cruise Line, told me since it had been three years since my purchase I would receive a check. This was great since I had divorced and the credit card had been my wife's. Well after 8 weeks they told me No we can't give you a check it has to go back to the credit card. Needless to say I was PISSED that it took them 8 weeks to do anything and then tell me sorry it's going to go the credit card unless you can get your wife to write a notarized letter stating we can pay you. And then maybe, only maybe we can write you a check. Talk about one hand not knowing what the other one is doing. They've got finger pointing down to an art itself. That's what they ought to be selling. And my ex is not being very helpful to say the least. So after nine weeks of waiting I'm still waiting. I'd advise anyone NOT to BUY ART from Carnival Cruises as they don't know what to do when you return it except complicate what should have been a very straightforward refund. You'd think with the bad rap that curies lines are getting right now they'd be bending over backwards to keep customers HAPPY not ANGRY.
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