Vehicle Service Agreement
Posted Mar 2, 2011 by anonymous | 99 views | 0 comments
Complaint against National Auto Care 101 Green Meadows Drive South Lewis Center, OH 43035 800-526-8678 The Contract reads: ALL COVERAGE PLANS INCLUDE THE FOLLOWING BENEFITS: SUBSTITUTE TRANSPORTATION: In the event of a mechanical breakdown of a covered component the Contract Holder will be REIMBURSED for the actual expense incurred for substitute transportation at the maximum daily rate of $35.00 per day (maximum of $175.00 per visit) for approved repairs. Substitute transportation must be supplied by the issuing dealer or a duly licensed rental agency. (NOTE: Down time due to parts delay or inspection will also be covered. Repair facility may be required to provide proof of part ordering form). CONTRACT#55142987 800-526-8678 Schedule of Events: 10-18 Took In to David Stanley 10-19 Got rental car from Enterprise 10-20 David Stanley called for Inspector 10-25 Inspector showed up 10-27 Engine was ordered 11-3 Engine was received by David Stanley 11-6 Truck was ready for delivery 11-7 Trying to contact supervisor to authorize payment to rental company Had rental for 22 days, they want to pay for 10 although it clearly states down time and order delay will be covered – won't let me pick up until rental car is paid for.
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