
Saturn Automobiles Electrical & Computer Issues
Posted Mar 2, 2011 by anonymous | 128 views | 0 comments
I bought my first Saturn used with low mileage years ago when Saturn was a pretty new company, the dealers were pleasant, inspiring and had excellent customer service. The first car was good. I traded it in and bought a second, newer Saturn. After about 50,000 miles, the car began mysteriously and without warning, dieing randomly at stops (stop sign, stop lights, or when braking to almost full stop). It would usually start right up again if I waited a few minutes. (One time I did have to have it towed.) I was down-right dangerous. The Saturn dealership(s)- I took it to more than one - couldn't find anything wrong with it, and it never died when they looked at it. Finally it became so dangerous and an impediment to normal life and arriving for work that I traded it in for an L-Series sedan, which was the cut-above. I bought a 2003 L-series. About 8 months after having purchased the car, two of the automatic door locks stopped working correctly. The dealership told me that only the engine parts were covered under the warranty and not the parts inside the door; that it was probably this little chip that controlled the lock and was made in China was probably faulty, it would be easy to change but it would be costly because of the labor to take the door off. We were looking at over $80 per door. I was amazed; I paid for automatic door locks, the car was pretty much brand new, and though the door locks didn't work the company didn't stand behind them. Since that time my dealership was bought out and now they do expensive add-ons at routine service times. Other customers have noticed this too (Saturn of Danbury, CT, by the way ~ they used to be great, but not since the new owner came in). The 2003 L-Series had an electrical system recall for something related to it's ignition system. At around 68,000 miles the fuel pump went. Now I'm at 87,000 and the door locks have begun really misbehaving - all of them and suddently all the electrical is acting screwing. The dashboard lights flicker on and off, a 'ding' occurs (while driving)intermittently and randomly as though a door is left open and the keys have been left in the car, various warning lights pop on and off, the gas needle is staying in the 'full' position now, but drops to 0 when the dash lights randomly dim. It is scary to be driving along and have all this weird activity going on on your dashboard and dinging. Saturn won't diagnose the problem for free and then give you an estimate for repairs. They charge you for the diagnostic. I should have returned the car when the first automatic doorlock malfunctioned. As of tonight the car won't start, but the battery's good and the lights are on! I have been burned twice now and despite my first good experience when the company was brand new, they have definitely gone down hill quickly. I can't recommend Saturns to anyone now and will never buy another. I don't even want to enter a contest to win one! Please spread the news... if corporate wants to come to my house and fix the car gratis, I'd be very grateful, but I can't pull up their web site to contact them because it requires the latest Flash player that my machine does not support and they were not savvy enough to design a 'skip' button or an HTML-only version alternative for their many customers who may have been sinking money into Saturn repairs instead of new computer equipment. I wish I had a new computer now instead of the Saturn! I'm supposed to be interviewing for jobs right now and I can't get to the interviews! I could make a decent income; too bad I have an unreliable car... the very worst nightmare that has prevented me from wanting to buy used cars I am experiencing with a car I bought directly from Saturn and I still have two more years of expensive payments left on this car! (And I did do all my oil changes religiously!)
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