
sale assistant
Posted Mar 2, 2011 by anonymous | 71 views | 0 comments
Dear Sir, I am really very disappointed by your shop. I recently bought a sofa and it just was not right. It was terribly made and a complete waste of money. When I went back to complain, a shop assistant was very rude to me and she said she couldn't deal with the complaint there and then. She said I should write to the manager. I think that I am entitled to my money back, so what I want is a full refund or if you cannot manage that, a credit note for the full ammount. I also want an apology, plus an explanation of why I was treated so badly. Thank you for your attention. Sorry to bring this matter up. Yours sincerely,
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