
repairs
Posted Mar 2, 2011 by anonymous | 119 views | 0 comments
I will like to made the following complain about Toyota of Mahattan on Sept 27,2006 I left my nissaa 2001 at the dealer located at 645 11th ave for a tune-up.the agent Mr.Anthon Jacof process the paper work and asked me to return on the following day to pick the pathfinder on the following day I was see by Mr.Jacof who Explain to me that the dealer has put an order for a bell.He ask me to return 10/3/2006.at that time the dealer offer me a rental car by the company and I was ask to pay 3/dollars per day.The next day I called and another agent serge called me into his office to let me now that the nissan dealer failed to sent the part to correct a bell problem because the found a noise in the ingent. At that point it was the 2nd week that they was looking into the noise. I was asked to pay a total of 1752.00 beacuse Mr serge show me all the parts that they change. I ask to speak to the manager Mr casimir,who stated that the ingen noise was very small and that he was asking the nissan dealer to sent a person to check the noise.Mr casimir ask for my permission to take the ingen apart,but if there nothing wrong I must pay the dealer 500.00 but if the ingen has a problem then my garrantee will cover the labor. At that time I ask the manager to bring my truck down because I was taking my truck to another place.Mr.Casimir ask me to return on the following day 10/19/2006 he stated the his mecanic must take the truck to be tested before I cant take my truck back. Onthe following day I returned ask I was ask.An to my surprice my truck was sub-lease to another auto/service.located at 606 west 47th st.Mr avis. Iwent to see my truck and to my surprice my truck was in peaces. Mr avis, explained to me that he must replace all three bell.and that he need time to get the parts that he need.He also change the oil and replace the spart plugs.He ask me to go home that he will call me the following day and that in the next efew days my truck was good to go. Mr avis has my truck already for the pass week. On 10/30/2006 I walk into Mr. Bass office the head of the department and after leasining to my complain he ask me to go home that he will see that my my truck was ready by 10/31/2006.I receive a call from Mr. Bass and per his words an inspector was call to check my truck on 11/1/2006. I took my truck just for a winter tune-up there was no other problem with my truck.Ijust fill it was the 60,000 miles check-up.nothing else. Here I am 34days and I still dont now what happen to my truck. The reason I am making this complain to the public is because I want people to now my bad experience.I dont want another person to experience the same problem. I hope that someone out there read this article and help me resolve this issue. to who ever take the time to read this thank you.
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