I have been a Public Storage customer since September, 2004, when I first rented out 2 storage units from them. They quoted me a $1.00 rental fee for the first month, of course with 'extra' fees and costs, which came to around $30-$35. I had to move out of state for a bit, but continued to make my payments when I could, online. At that time, they were still accepting partial payments – whenever I fell behind, I always called the then property manager, “Paul”, who was always cordial and helped out PS clients to the best of his ability, sometimes removing some of the RIDICULOUS late fees that were applied 2-3 times a month! After returning to Cali, I discovered that Paul was no longer an employee of PS – seems he was helping the clients TOO much, according to one, J.C. Montalbo, who hinted that he was 'promoted', or BOOTED out of the office and only held a 'satellite' managerial position; which means, he had no office of his own. He never did get an office, was forced to leave the company, and ended up enlisting into the Army. This J.C. Creature took his place, but he was argumentative, hostile, sneering and often insulting right to your face, in a snide sort of way. A month after returning to Cali, I was informed that Public Storage no longer accepted partial payments; further, they now SHORTENED the time when they would inform you your things would be sold at auction. As I was enrolled at school full time with little to no money, this was hard for me but I tried to rectify things to the best of my ability; however things went from bad to worse, and I was forced to sign an OBJECTION TO LIEN SALE, which of course protected my property from being sold, but also catapulted me into the court system. Well, today I have been informed that my things will be sold at auction tomorrow, on Halloween! I have tried and tried to resolve this issue, but come up against blank and hostile walls time after time; they sent me paperwork that hid the true date of my court case so that I would miss it, and then the Judge sided with these pieces of work. I offered a settlement fee that was quickly rejected; PS instead added on late fees and other costs which plumped up their asking fee to nearly 4 times the amount due! Although I have a court order judgment stipulating a different amount, they steadfastly demand these ridiculous amounts and tell me that my things will definitely be sold at auction, sneeringly, and that if I am able to pay for one or both units, I have to clear out immediately! Period. The initial amount due was approximately $540.00 for one unit and $434.00 for another, approximately; this has now skyrocketed up to $2,000.00+ for each unit! RIPOFF!!! Public Storage touts itself as 'the REAL storage facility', etc., or some such garbage; these people are reprehensible, savage, hostile, greedy, will steal your items if you give them a chance, and are ONLY in business for the money they can cull from their innocent victims. Now that they have bought out Shurgard Storage, and the complaints are rising quicker than noon tide, you can expect that there will be lawsuits flying back and forth. Public Storage is now a conglomerate, but a greedy and unscrupulous one, who instruct their employees to have collection-mentalities, and to be thieves in the night laying in wait for their next victims. Thanks a lot, Public Storage! Although you have greedily ripped me off from every thing I hold dear, I will use this 'springboard' to undermine your name and guarantee your DOWNFALL!!! Expect me to be right out there in front, leading the charge! I encourage EVERYONE to join the fight against this unscrupulous business; join or institute your own lawsuit against these cretins; lobby in Congress for laws to control these types of 'business' entities who use UNCONSTITUTIONAL procedures against their customers in pursuit of the almighty dollar, and who twist and manipulate the law in their own favor! Public Storage ........ take notice ...... your days are numbered; THE WRITING IS ON THE WALL!!!! More Than Angry Anaheim, CA U.S.A.