MISREPRESENTATION!
Posted Mar 2, 2011 by anonymous | 88 views | 0 comments
Dear Watchdog, my husband and I ordered new furniture from a company called Klaussner Retail limited at St Andrews key Hull on the 28th July 06. It was for two 2 seaters 1 chair and a foot stool, at a cost of £ 2109.00 We were told that delivery date would be 6/8 weeks and as were moving to an new house on August the 8th, we thought it was about right. We would have lots of unpacking to do etc. We left a deposit and two weeks ago I paid in full, with my master card as I was told that the furniture had arrived. There is still no sign of the furniture and this is now 16 weeks. My Husband is 90 years old next July and I am 60... you can imagine the stress and turmoil we have been under. There has been no word from the company at all. I have rang on several occassions with the salesman promising to ring back. What are my rights please? If I cancelled now... we would have to wait goodness knows how long for furniture again.The salesman at the compamy has just fobbed me off. Can you help? Thank you.
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