
MGM Grand Hotel/Studio Cafe
Posted Mar 2, 2011 by anonymous | 85 views | 0 comments
We had visited their twice on 9/11/2006. The first visit was extraodinary and the hostess and waiter were awesome and the food was great we paid by charge card and had no problems. But, on our second visitlater that evening we brought five other people back with us bragging about how great our experience was there but much to my supprise The waitress was rude and did not want to serve us because of our ethic back round I am sure and she treated us like we had no business coming in there and she was insulted by having to serve us. Then at the end of our meal my husband and I decided to pay for the entire tables food to keep down confusion on who needs to pay for what the total was a little over $70.00 which was reasonable seeing that our first visit was over $50.00 and the waitress then asked us for our ID and stated that every one who pays by credit card had to show ID in this restaurant. Which I know was not true since we paid bu credit card on the first visit with no proble m and we notice that noone else around was asked for ID in the restaurant during either visit. My Husband who by the way is a police officer back at home then ask to speak to the manager and the waitress became very angry. The Manager a blonde hair women came and was also very rude and arragant and demanded ID. My husband then showed His Badge and ID which the manager did not even look at clearly to see if it was really his ID. I know it was just to humiliate us in from of our guest. She did not apologize for the inconvience or the behavior of the waitress. We were very embarassed and we never stay in the hotel or visit again and are going to give this information to the Pre-paid Legal Corporate headquarters for their further evaluation. We were discriminated against because of our ethnic background. That hurt and was a awful experience. I would like am apology from your establishment. My next stay will not be with you at our next event unless I receive such correspondence.
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