I ordered a juicer from a infomercial on television from Jack La Lanne. After recieving a deluge of magazines, that I speically never ordered, but they did remind me that it was approxamately 3 months since my origional order of the juicer. They told me it wss sent to a wrong address and assured me that it would be sent right away. I then tried to tell them to 'just cancel'' my order because of the terrible service I was getting before I got the MACHINE!!!! I was told that I couldn't cancel the order because it was over the 30 day warrenty and unsatisfationtime alloted to do the cancelation!!!@#$%^! I told asked them why I couldn't cancel when it was their mistake in the first place. T woman on the other end of the line said there was nothing she could do about it. I then told her that they had managed to send magazines that I never ordered to the right @!@#$#@!*(&^% address andwhy did I have to pay for their mistake. She then gave me a 1-800 number to cancel the magazine subscrptions, I told her where she could stick the number, and was amazinly hung up on. Over a month later and many calls from me where I was treated with obvious disdaine was continiously told it was in the mail. When the juicer finally got to me it didn't work. Then it did and I was told that it was to be handled 'carefully' to work properly...!!!@@##$@!%^$#! It never worked again so I called again to order a new catcher at the back of the machine, which in the last 6 months I have been toled over and over again that it WAS IN THE MAIL and would get here soon. I just got off the phone with them again today, and they told me AGAIN it was sent off Tuesday and would get here next week or in a couple of weeks Jack La Lanne's juicer phone opperators are even ruder to me then I ever got to them, which I thought was my right as a customer to be when I was getting screwed by this company!!!!!!!!!!