WHAT IS IT WITH HSBC? IVE NEVER IN MY LIFE COME ACROSS SUCH INCOMPATENT PEOPLE. THE STAFF ARE RUDE AND VERY UN-FRIENDLY IN BRANCHES ALL OVER AND OVER THE TELEPHONE TOO. WHEN YOU DO EVENTUALY GET THROUGH TO SOME ONE ON THE PHONE YOUR LUCKY IF THEY SPEAK ENGLISH! TIMES IVE CALLED AND THEY JUST DONT UNDERSTAND ME, OR GET IT ALL WRONG. I DONT THINK IM HARD TO UNDERSTAND, IM A 27 YEAR OLD BRITISH FEMALE FROM THE MIDLANDS. I DONT HAVE A STRONG ACCENT, MY ENGLISH IS GOOD. I WORK AS A RECEPTIONIST! IVE OFTEN BEEN TOLD WHAT A PROFESSIONAL CLEAR SPEAKING VOICE I HAVE. SO WHATS HSBC'S PROBLEM? I CALLED THE OTHER DAY TO CHECK MY BALANCE AND HAD TO BE TRANSFERED TO SOMEONE ELSE BECAUSE THE CHAP I WAS SPEAKING TO DIDENT UNDERSTAND WHAT I WAS SAYING. HELLO 'WAKE UP AND SMELL THE COFFEE' HSBC CHARGE YOU THE EARTH AS WELL, FOR NOTHING! THEY ARE A COMPLETELY RUBBISH BANK. THEY HAVE NO IDEA ABOUT GOOD CUSTOMER SERVICE, THEIR NOT INTERESTED IN THEIR CUSTOMERS AND HELPING THEM, THEY JUST WANT TO SCREW YOU OVER AND MAKE A FAST BUCK. I APPRECIATE THEIR A BUSINESS BUT DO THEY HAVE TO SCREW THEIR LOYAL CUSTOMERS LIFES UP IN THE PROCESS. BECAUSE OF HSBC I AM BEARLY SURVIVING AT THE MOMENT. I HAVE A 5 YEAR OLD SON AND A 15MONTH OLD DAUGHTER, SANTA WONT BE VISITING THEM THIS YEAR. BECUASE HSBC HAVE TOOK ALL MY MONEY, AND KEEP DOING SO EACH MONTH. THEY WONT HELP ME OR EVEN TRY TO UNDERSTAND. LAST WEEK I HAD A CALL FROM HSBC TO ASK IF I REALLY NEEDED TO SPEND £42 IN TESCO. WELL, YES. I NEED FOOD AND NAPPIES FOR MY DAUGHTER TOO. ARE WE NOT ALOUD TO EAT NOW? IM SO ANGRY. IM IN THE PROCESS OF CLAIMING ALL MY BANK CHARGES BACK, I HAVE A VERY GOOD CASE. IVE BEEN CHARGED £150 OR £75 OR £25 HERE AND THERE FOR PERHAPS BEING 5P OVERDRAWN 2SECONDS BEFORE MY WAGES GO IN. A FRIEND OF A FRIEND OF MINE CLAIMED THEIR CHARGES BACK LAST YEAR AND WON. IM ABSOLUTLY DISGUSTED WITH HSBC. I STRONGLY RECCOMMEND TO EVERYONE OUT THER TO STAY AWAY FROM HSBC. IF YOU BANK WITH THEM RUN FOR YOUR LIFE BEFORE THEY GET YOU TOO. THEIR LOW LIFES - THEIR THEIFS! HSBC ARE A F**KING JOKE!