EUROPCAR CHARGE CUSTOMERS FOR CLUTCH REPLACEMENTS!
Posted Mar 2, 2011 by anonymous | 305 views | 0 comments
EUROPCAR CHARGE CUSTOMERS FOR CLUTCH REPLACEMENT I hired a car from Europcar at Malaga airport on 24th September. On collecting the car the gears appeared stiff and were difficult to change, this became slowly worse, so I dropped the car of at the nearest Europcar depot the next day, I had had the car for less than a day. The car was replaced. On returning the replacement car at the end of the holiday I was told the clutch cable had broken on the first car and that 800 Euros had been taken off my credit card to pay for the damage. I pointed out that clutch cables wear out gradually through accumulated use and that I was therefore not responsible, having had the car for less than a day, no help was offered except the suggestion that I contact the customer services office. I am still trying to retrieve my money!
No comments yet. Be first!