I and my wife were passengers on one of the flights from Amsterdam to London, which we were forced to miss due to the incompetent and staff at the airport. Our plane, flight EZYxxxx to Luton, was loaded and awaiting takeoff, whereas my wife and I had arrived sufficiently on time (2hrs before) and checked in and traveled through the airport to Gate H4. At the boarding gate is where normality twisted into a nightmare of incomprehensible proportions. There we happened upon a young lady member of the airport staff who requested our boarding passes. Here, unfortunately, although I had both passports in my pocket and my boarding pass was still inside my passport, my wife's passport held nothing. As both these passports were in my possession in my pocket during the entire scenario even up to when I handed it to the Dutch lady attendant, she strongly objected and refused to listen to any reason to our loss or misplacement of the boarding pass. We had barely 10 minutes before the gates were due to close and she suggested (very rudely) that we go find the boarding pass (an almost impossible task as we had traversed the entire airport getting to the gate - some 30 minutes!). We tried to reason with her, and we showed her we had the itinerary, our passports and even printed copies of boarding passes and that we had checked-in and that she could readily confirm with check-in, the flight manifest, etc, but this was all to no avail. She stubbornly refused to listen to any form of reasoning. We later found out from staff in the airport that she could simply have issued my wife with a new boarding pass (there and then!). However, we were summarily dismissed and told to search for the boarding pass. This proved fruitless, as we only had less than 10 minutes before the flight departed. We were deeply troubled and concerned and ran around looking aimlessly for the way out to arrivals. There was no other airport staff in the vicinity until we met a member of staff, who suggested that we proceed to Check-in or a Transfer desk to get the boarding pass reprinted. None of the Transfer desks on the way had any attendants, and we had a devil of a time finding a way out to the Arrivals area. The journey back to the Check-in was quite a distance, and by the time we got there, the Easyjet plane to Luton had departed. The strange thing was that although we had been from the gate, there was no announcement for us to get to the boarding gate (as there had been throughout the day for many other passengers) and also that our baggage was miracously unloaded in such a short space of time. This meant that we were forced to buy another ticket from the Easyjet desk. We explained the situation to the Easyjet staff and requested that we should be entitled to get a transfer to the next flight, but further rigidity and unsympathetic behaviour to our plight was met. To compound things further, the next flight to Luton was cancelled, so we had to settle for the flight to Stanstead, which was further away from where we originally intended to arrive in the UK. We eventually goy back home around midnight, some 6 hours after we had originally intended. Now, looking back, as I mentally retraced my steps through the airport from check-in, I believe the only time the boarding pass and passports left my possession was at passport control. To say that this has caused us undue distress and hardship would be an understatement. I am an asthmatic and have other ailments and this treatment that I have suffered has made me quite ill, upset and disillusioned by Easyjet airlines. We are both professional highly educated individuals and deem our treatment in such circumstances to be highly reprehensible. Why were we treated in this way? Is it because of the way the world is now evolving? Are ethnic minorities being indiscriminately and systematically targeted by staff at airports and airlines? Is this the millenium where a neo-fascist element again rises above the blind masses to carve out a new empire of hate and distrust? What has happened to the vociferous echoes of humane treatment and the good samaratan? I strongly suggest that people should boycott easyjet and refuse to fly on an airline that treats its passengers in a base and discriminatory fashion. A few pounds that can be saved to receive such grief and hardship, is most certaintly not worth it. Every person needs to be treated with equal respect regardless of race or colour. easyJet should be ashamed of its policy and its undercurrent and dispicable nature toward any form of ethnicity. Do not invest you money in their empire for it is a vile and abhorrent one. Please do not fly with easyJet anymore if you value your pride and humanity!!!