Cashback Blues
Posted Mar 2, 2011 by anonymous | 119 views | 0 comments
I wish to complain about mobile phone cashback, I think its a con; I sent the bill 3 weeks before cash back was due (because of how the terms and conditions were wrote) and they refused to pay me any cashback and their is nothing I can do I was told by UK Trading Standards who I am told agreed to the terms and conditions. I quote 'N.B. For clarification the 6th month's invoice is classed as the first invoice you receive on or after you have had the phone for a period of 180 days from the date of connection. The invoices for month's 9, 12, 15 and 18 are therefore those you receive 3, 6, 9 & 12 months ' I got the phone in November and I sent the May bill in as this was 6 months after getting the phone but no the wanted Junes Bill and by sending the bill in earley they say 'Regrettably that does mean the claim is void and no further claims will be accepted. Again please note our terms and conditions 'Where a Cashback is claimed in instalments, claims for subsequent instalments are dependent on acceptance of the previous claim' (PHONES2UDIRECT)(PHONES2UDIRECT)(PHONES2UDIRECT)(PHONES2UDIRECT)
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