Beware of Beachbody.com
Posted Mar 2, 2011 by anonymous | 134 views | 0 comments
Company over charged my account, refuses to authorize return item after advising all matters would be resolved. Complaint Description: I received an e-mail from Beachbody.com advertising a 30 day trial offer of their supplements for only $9.00, plus s/h, subsequent orders were to be ONLY $24.95, plus s/h. To date, I have been charged 3 times for one order, $29.90 & $24.95 twice for a total of $79.80. I have confirmation to verify $ of subsequent orders. Also, after receiving auhorization to return the 2nd order, the company refuses to credit my account the correct amounts. They have only credited $9.00 which is the trial order & not the actual order returned to the company. They are unreasonable and will not honor their prior agreements! I never had any problems with this company until they outsourced their CS dept to India!
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