AT&T
Posted Mar 2, 2011 by anonymous | 108 views | 0 comments
IN JANUARY 2006 I CALLED MY TELEPHONE COMPANY (ATT) AND ASKED THEM TO CANCEL MY PHONE AND DSL INTERNET SERVICE ON FEBRUARY 28, 2006. I SPECIFICALLY ASKED TO BE CANCELED ON THAT DATE BECAUSE MY NEW INTERNET SERVICE WAS SCHEDULED TO BE ACTIVE ABOUT THE SAME TIME. I KNEW IF MY PHONE SERVICE WAS CANCELED MY DSL WOULD SOON FOLLOW. I WAS INTERRIGATED FOR SOME TIME WHY I WANTED TO CANCEL MY SERVICE AFTER I HAD JUST TOLD THEM I JUST DID NOT WANT IT ANY MORE. I MADE IT VERY CLEAR THAT I WANTED IT CANCELED ON THAT DAY AND NOT BEFORE. WILL, I GUESS MY SERVICE AGENT BECAME FRUSTRATED BECAUSE I WOULD NOT CONTINUE WITH THEM SHE CUT MY PHONE OFF AS WE TALKED. NOW, I DID NOT MIND IF THE PHONE WAS CUT A MONTH EARLY BUT I HAD TO HAVE MY INTERNET SERVICE. I CALLED MANY TIME AFTER THAT AND WAS TOLD THERE IS NOTHING THEY CAN DO IT HAS BEEN CUT OFF. FINALLY, AFTER ABOUT 20 CALLS SOME NICE LADY SAID THAT IS EASY AND TURNED MY PHONE BACK ON. THE ANGER AND FRUSTRATION I FELT AGAINST THAT COMPANY FOR PUTTING ME THUR ALL THAT. NOW, THEY CLAIM I OWE THEM $88 DOLLARS FOR THE MONTH AFTER THE FEBRUARY 28 CUT OFF DATE I REQUESTED. I WAITED MANY MONTHS TO CANCEL THIS SERVICE BECAUSE I KNEW IT WAS GOING TO BE A HASTLE. SURE ENOUGH IT WAS AND I CONTINUE TO BE HASTLED BY COLLECTION AGENCIES ACTING IN THE BEHALF OF OUR WONDERFUL ATT. PREVIOUS TO THE COLLECTIONS I PATIENTLY WROTE ATT 2 LETTERS EXPLAINING WHY I DID NOT OWE THEM ANY MONEY. I NEVER RECEIVED ANY RESPONSE FROM THEM. THEY ONLY TURNED OVER FOR COLLECTION. NOW MY CELL PHONE IS ATT AND I PLAN TO GET RID OF IT ALSO. BUT I AM SCARED.
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