ADT-A company to stay away from
Posted Mar 2, 2011 by anonymous | 139 views | 0 comments
If you are looking for an alarm monitoring service for your home or business, stay away from ADT. Just because they have been in business for a long time doesn't make them reliable or honest. Don't get hooked because the name is familiar. Here's my experience. I relied on their longevity so I foolishly signed a contract with them. They told me I had to replace my esisting keypad (which was a lie) at $159 and also pay a $25 connection fee, and I agreed to both. Then when they came out to install, they wanted to charge me an additional $150 to replace the controller. I refused to pay that so they packed up and went home. they had already charged my credit card for the original amount though. I sent them a fax instructing them to credit my account if any charges had been put through. Now a month later that amount is still on my credit card and the credit card company won't reverse the charges because ADT tells them that I have a credit on their books. That credit does me no good since I am not going to be able to use it up and now I have to fight for my own money which should have been credited automatically. Would you want to do business with a company like that? I don't. By the way, I found a small local company to do my monitoring that charges $8 a month less, has no connection fee, and is using my existing equipment with no changes or charges. ADT did me a favor.
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