TXU
Posted Mar 2, 2011 by anonymous | 113 views | 0 comments
*******TXU ****** THE HIGHEST IN THE LAND - AS HOT AS IT IS HERE IN TX! My electricity was cut off today (of all days). I called TXU to see if they would grace me by turning it back on until I received my check on Thursday, 10/19/06. I was told so graciously by the rep. that I would need to get a cooler and put my food in there, this is after explaining to the rep. that I was laid off my job 2 to 3 weeks ago and just recently got a new job on 10/11/06. I also explained to the rep. that I have 2 kids - one 13 yrs old with asthma and an infant. She repeated to me to either pay without compassion and/or to call 211. THANKS A LOT TXU FOR HELPING OUT THE 'LITTLE PEOPLE' THE SINGLE PARENT MOTHERS WHO WORK AND WHO ARE TRYING TO HOLD IT DOWN FOR THEIR KIDS!!! YOUR REPRESENTATIVES SHOW IT IN THEIR ATTITUDES - A TEAM IS ONLY A REFLECTION OF THE COMPANY THEY WORK FOR! WE SEE THEY WORK FOR YOU MONEY HUNGRY GREEDY SHAREHOLDERS WHO ARE ONLY CONCERNED WITH THE $. THE CUSTOMER SERVICE PROFESSIONALISM THAT YOUR REPS. ATTEMPT TO SHOW IS SO FAKE - BECAUSE THEY ARE NOT ALLOWED TO DO ALL THEY CAN - CUSTOMER SERVICE IS NOT GEARED TO NOR ARE THEY ABLE TO DO REALLY DO ALL THEY CAN FOR THE WORKING CLASS OR SINGLE PARENT HOUSEHOLDS WHO ARE PAYING THEIR CHECKS AND KEEPING TXU IN BUSINESS! GET A BETTER PROGRAM! STOP TAKING PEOPLE FOR GRANTED JUST BECAUSE YOU CAN!
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